Frequently Asked Questions

Login and Registration Issues

Why can’t I login?
First, check your username and password. Also make sure caps lock isn't on. If you are still experiencing problems, you can use the Contact Us link to get in touch with us.

I’ve lost my password!
Don’t panic! You can reset your password by visiting the login page and clicking on I forgot my password. Follow the instructions and you should be able to log in again shortly.
If you are still experiencing problems, please feel free to use the Contact Us link to get in touch with us.

What does the “Delete all board cookies” do?
“Delete all board cookies” deletes the cookies created by this site which keep you authenticated and logged into the board. If you are having login or logout problems, deleting board cookies may help.

User Preferences and settings

How do I change my settings?
Once you have logged in, you can access all of your settings and preferences in your User Control Panel by clicking on your username that appears at the top of the board then selecting the User Control Panel link.

How do I display an avatar?
You can add an avatar within your User Control Panel under "Profile". Your User Control Panel can be accessed by clicking on your username at the top of boards once you have logged in.

What is my rank and how do I change it?
Ranks, which appear below your username, indicate the number of posts you have made or identify certain users, e.g. seed, sprout, sapling and administrators. The more posts you make, the more points you get and the higher your rank is.

Posting Issues

How do I add a signature to my post?
To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in the User Control Panel. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.

Private Messaging

I cannot send private messages!
There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you from sending messages. Contact a board administrator for more information.

I keep getting unwanted private messages!
You can automatically delete private messages from a user by using message rules within your User Control Panel. If you are experiencing any problems, please Contact Us.