FAQ

How much is shipping?

All of our vegan friendly items are fulfilled directly by our vendors. Check out the product's details page to find out how much shipping is. Keep an eye out as well as they may have specials on such as free shipping!


How long does it take for my order to arrive?

All of our awesome vendors are Australian based and generally shipping to an Australian address will take between 2-7 business days. Please remember this is just a guideline and may vary due to busy periods, public holidays and your location. If you have any queries, just contact our friendly vendors and they will be able to help you out. Or you can contact us directly at http://simplifyvegan.com.au/contact and we can contact the vendors on your behalf.


Something is wrong with my order - who do I contact?

If the item you ordered isn't correct or isn't what you expect, please contact the vendor directly first. This ensures that they can respond directly to you without any delay. Alternatively, you can contact us directly at http://simplifyvegan.com.au/contact and we can contact the vendor on your behalf.


How do I become a vendor?

At this point, vendors are by invite only as we like to speak with our vendors first and get to know you a little! If you are interested, you can send us a message at http://simplifyvegan.com.au/contact and one of our team members will be in contact with you soon. We don't care if you're a multimillion dollar corporation or just a true Aussie running a business from home - we really only care that you're passionate about the vegan community and goals.


I have more questions!

If you have more questions that aren't covered in the list, please contact us directly at http://simplifyvegan.com.au/contact. We'd love to help you out!